Last updated: May 4, 2026
Genkan is a platform that connects clients with professionals in Japan. By using the website, tools, or submitting any form, you agree to these terms. If you don't agree, please don't use the platform.
Genkan is an intermediary. We help you find and communicate with professionals, but we are not the service provider. The professional you're connected with is responsible for the quality, pricing, and delivery of their work. Genkan does not employ, supervise, or control any professional listed on the platform.
Prices shown on the platform are indicative and based on real market data. Actual quotes are provided directly by the professional and may vary depending on the specifics of your request. Genkan does not guarantee any particular price.
You agree to provide accurate information when submitting forms or requesting quotes. You agree not to misuse the platform, attempt to contact professionals outside of Genkan to circumvent fees, or submit false or misleading requests.
By applying to join Genkan, you confirm that the information you provide is accurate, that you hold the relevant licenses for your services, and that you agree to be listed on the platform. Genkan reserves the right to remove any profile at any time, for any reason. Professionals set their own rates and are solely responsible for the services they deliver.
Genkan charges a platform fee on completed transactions. This fee is disclosed before any transaction is finalized. Using the directory, tools, and submitting quote requests is free.
All content on Genkan — including design, text, tools, and data — is owned by Genkan or its licensors. You may not copy, reproduce, or redistribute any part of the platform without written permission.
Genkan is provided "as is." We do our best to connect you with reliable professionals, but we cannot guarantee outcomes. Genkan is not liable for any damages, losses, or disputes arising from services provided by professionals found through the platform. Any dispute should be resolved directly between you and the professional.
Our free tools (hazard scores, neighbourhood analysis, akiya bank directory, etc.) use publicly available data from government and third-party sources. While we strive for accuracy, we do not guarantee the completeness or correctness of this data. It should not be used as the sole basis for property purchase decisions.
We may update these terms at any time. Changes take effect when posted on this page. Continued use of Genkan after changes constitutes acceptance.